Smart meter Prepaid App Manual
Setsoto Local Municipality is pleased to announce the introduction of the Smart Meter Mobile App, designed to provide customers with greater convenience and easy access to their smart meter information.
The Smart Meter App enables customers to conveniently access the following information directly from their mobile phones:
- Current meter balance
- Electricity consumption information
- Purchase and transaction history
Customers are encouraged to refer to the attached user manual, which provides step-by-step guidance on how to download, activate, and use the Smart Meter App.
Customer Assistance
Customers who experience difficulties with downloading, activating, or using the Smart Meter App are encouraged to contact the Municipality for assistance. Support will be available through walk-in assistance at the relevant municipal offices and via the Call Centre.
Important Notice
Please note that the Smart Meter App is optional. Customers are not required to download or use the App for the normal operation or functionality of their smart electricity meter. The smart meter will continue to operate normally regardless of whether the customer uses the App.
We encourage customers to make use of the Smart Meter App as an additional convenient tool to monitor their electricity usage, balances, and purchases.
For further assistance with the MeterApp, please contact our Call Centre or visit our offices, where our staff will be happy to assist you.
Call Centre Line: 076 430 4144